The Board of Law Examiners will courteously receive and investigate complaints concerning our employees and services, pursuant to Tex. Gov’t Code §82.011.
- Send an e-mail to firstname.lastname@example.org, ATTN: EXECUTIVE DIRECTOR, or
- Write to us at:
P. O. Box 13486
Austin, Texas 78711-3486
Attention: Executive Director
Please include your name and mailing address, and copies of any relevant information or evidence.
We will tell you when we receive your complaint, and we will tell you the outcome of our investigation. If necessary, we will give you updates every 90 days.
If your complaint is about one of our employees, our Human Resources Coordinator and our Executive Director will review it. If your complaint involves our services, appropriate division directors will review it. In some cases, we will ask other parties--internal or external--to investigate.
If the evidence reflects that you or anyone else has deliberately given us false information, our Executive Director may present this to the appropriate prosecutor under the appropriate Texas statutes. All complaints and related documents may be subject to the Texas Public Information Act. All documents and other items submitted to us become our property and cannot be returned. Failure to supply requested information may result in the dismissal of the complaint. You may withdraw a complaint—however, our Executive Director may decide to continue investigating it.
If necessary, you may submit a complaint orally or anonymously, but this may limit our ability to fully respond to your concerns.